Terms of Service for OfferForge
Last updated: October 7, 2026
These terms apply when you install and use the OfferForge Shopify app ("the App") on your Shopify store. By installing the App, you agree to these terms. If you don't agree, please don't install or use the App.
1. What the App does
OfferForge lets you create and manage discount campaigns on your Shopify store — percentage or fixed-amount discounts, volume tiers, "buy X get Y" offers, cart-spend goals, and free-shipping thresholds — by creating and managing native Shopify discounts on your behalf, based on settings you configure inside the App.
2. Your responsibilities
- You're responsible for the campaigns you configure — the discount amounts, which products they apply to, and when they run. The App applies exactly what you set up; it doesn't second-guess your pricing decisions.
- You're responsible for complying with any laws or Shopify policies that apply to running discounts and promotions in your own market.
- You won't use the App for anything unlawful, or try to interfere with how it or Shopify's platform operates.
3. Pricing and billing
OfferForge offers both a free plan and paid plans, shown on the App's Pricing page. No merchant has ever been charged by this App — when paid plans are switched on, any charge will always go through Shopify's own in-app billing system, which will show you the price and ask for your explicit approval before charging anything. We will never charge you outside of that Shopify- managed approval flow, and features you already have on a plan you're on won't be taken away without advance notice.
4. Support
You can ask us a question any time using the "Ask a question" page inside the App, or by emailing support@useofferforge.com. We aim to reply as quickly as we reasonably can, but we don't guarantee a specific response time.
5. Uninstalling
You can uninstall the App at any time from your Shopify admin. When you do, the discounts the App created are removed by Shopify automatically, and your data stored by the App is deleted — see our Privacy Policy for exactly what's stored and when it's deleted.
6. "As is", and our liability
The App is provided "as is". We work to keep it accurate and reliable, but we don't promise it will be error-free or uninterrupted, and we're not liable for indirect losses (like lost sales) arising from using the App, to the fullest extent the law allows. Nothing here limits any liability that can't legally be limited.
7. Changes to these terms
If we change these terms in a meaningful way, we'll update the "Last updated" date above. Continuing to use the App after a change means you accept the updated terms.
8. Contact us
Questions about these terms: email support@useofferforge.com.